Refund & Cancellation Policy
Last updated: January 2026
At StockTechnique (https://www.stocktechnique.com/), we provide educational courses, training programs, Demat account assistance, and mutual fund investment guidance. Please read this policy carefully before making any payment.
By purchasing any product or service from our website, you agree to the terms below.
1. No Refund on Educational Courses
All courses and educational products offered by StockTechnique are digital, educational, and knowledge-based in nature.
🔒 Once a course is purchased, the payment is strictly NON-REFUNDABLE and NON-CANCELLABLE.
Refunds will not be granted for reasons including, but not limited to:
Change of mind
Dissatisfaction with content
Partial or non-usage of courses
Personal expectations
2. Duplicate / Excess Payment Refund Policy
Refunds are permitted only in the event of duplicate or excess payment for the same product or service.
Conditions:
Duplicate payment must be verified by StockTechnique
Only the excess amount will be refunded
Payment gateway charges are non-refundable
Gateway charges are deducted by third-party providers and are not received by StockTechnique
We use Razorpay as our payment gateway, and Razorpay does not refund its processing fees.
3. Payments Not Received by StockTechnique
StockTechnique will not process refunds for:
Failed transactions
Pending payments
Amounts deducted by banks or wallets but not credited to StockTechnique’s account
Such issues must be resolved directly with the bank or payment gateway.
4. Demat Account & Investment Guidance Disclaimer
We assist with:
Demat account opening support
Mutual fund investment guidance
Customers must verify all details carefully before proceeding.
We do not guarantee returns, and all financial decisions are made at the customer’s own discretion.
Payments for these services are non-refundable once processing has begun.
5. Refund Request Process (Duplicate Payment Only)
Refund requests will be accepted and processed ONLY if the duplicate or excess payment has been successfully received by StockTechnique.
📌 If the payment has not been credited to StockTechnique’s account, no refund will be issued, and such requests will not be accepted.
For eligible cases, customers must contact us within 7 days of the transaction and provide:
Full name
Registered mobile number or email
Transaction ID / payment receipt
Proof of duplicate payment
Approved refunds (after verification) will be processed within 7–10 business days, after deducting applicable payment gateway charges.
6. Chargebacks & Disputes
Customers should contact StockTechnique before raising chargebacks or disputes with banks or payment providers.
Unauthorized chargebacks may lead to service suspension or legal action, where applicable.
7. Policy Changes
StockTechnique reserves the right to modify this Refund & Cancellation Policy at any time without prior notice. Updates will be effective immediately upon posting.
8. Contact Information
For refund-related queries (eligible duplicate payment cases only), contact us at:
📍 Address:
503, Swami Vivekananda Road,
Barasat, West Bengal, India – 700124
📞 Mobile: 00917439788900
🌐 Website: https://www.stocktechnique.com/